IGNOU Admission Cancellation process and refund policy

Last Updated on 08 Dec 2025

IGNOU, A++ Grade Accredited by NAAC, The mega University of world having more than 30 million students across the globe. IGNOU an Open Distance University under the control of Ministry of Education , Govt. Of India is pioneer in Open Distance Learning (ODL) system. Its degree and diploma and certificate is well recognised.
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IGNOU Admission Cancellation process and refund policy

IGNOU Admission Cancellation steps

IGNOU receives a number of requests for cancellation of Admission every session and year. 

It is noticed that Students are sending such request to different mail IDs of the University even they do not pertain to the admission section at HQ. As a resultant often such mails received by different Section of the University are forwarded to multiple mail IDs as iteration. This results in delay in the process of cancellation and refund, if applicable. In order to streamline this activity, IGNOU has created a dedicated mail id to handle such admission cancellation request raised by the learner.

Steps for IGNOU Admission cancellation :

1. Student need to send a mail from their registered mail id which was used for admission registration.

2. Send email to canceladms@ignou.ac.in .  Mails received from any non-registered mail id shall not be entertained.

3AIn case of Admission is Confirmed – Student need to write clearly their Enrolment number, Programme code, Amount Paid, Date of admission confirmation.

3B. In case Admission fee paid but application is under process – Student need to write Control Number , Programme code , Amount paid.

Note that requests for admission cancellation sent to any other email id shall not be entertained.

 

IGNOU Revised Refund rule for Admission Cancellation or excess payment.

In a notification issued dated 12.02.2025, IGNOU has revised refund rule for Admission Cancellation Fee or excess payment or double payment due to failure of online transaction for admission in IGNOU. Few highlighted points for refund rule is given below. This refund rule will be implemented with effect from January 2025 admission cycle applcacable to both ODL and OL Programmes.

Points of refund policy for IGNOU admission cancellation

  1.  The Registration Fee Rs 300/-  is non-refundable.
  2. The fee paid shall be refunded prior to confirmation of admission.
  3. After the confirmation of admission, an amount equivalent to 15% of the programme fee, subject to a ceiling of Rs. 2000/- will be deducted from the total fee paid.
  4. In case a student has opted for soft copy of the SLM, the fee paid will be refunded after deducting the Rs 300/- Registration Fee.
  5. For cancellation where student who has availed fee exemption and has paid only the Registration fee and Development fee, then only the Development fee (Rs 200/-) will be refunded.
  6. No Refund of fee will be admissible after 60 days of the closing date of the admission of the concerned programme.

Student having a scope of cancellation in future, must be aware of this rule while applying for admission.

Before Admission Confirmation if any student wants to cancel the IGNOU admission then Full Programme fee will be refunded except nominal registration fee..

Click here for new revised notification dated 12.02.2025.

Click here for detailed OLD notification.

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